Welcome to Eliana Lens. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or placing an order with us, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with any transaction.
2. Ordering and Payment
All orders placed through our website are subject to acceptance and availability. We offer Cash on Delivery (COD) as the sole method of payment. Full payment is required at the time of delivery.
3. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that descriptions or other content are error-free. In case of any discrepancies, please contact us before making a purchase.
4. Shipping and Delivery
Orders will be processed and dispatched promptly. Delivery timelines may vary based on location and product availability. You will be notified of estimated delivery time after your order is confirmed.
5. Returns and Exchanges
If you receive a defective or incorrect item, please notify us within 3 days of delivery. Returned products must be unused and in original packaging. We reserve the right to deny any return that does not meet these conditions. Please note, return pickup and exchange availability may vary by region.
6. User Conduct
You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment. Any misuse of the website may result in denial of access.
7. Limitation of Liability
Eliana Lens is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website. Our maximum liability is limited to the purchase price of the product in question.
8. Intellectual Property
All content on our website, including text, images, logos, and product listings, is the property of Eliana Lens and protected under applicable copyright laws. Unauthorized use is strictly prohibited.
9. Modifications to Terms
Eliana Lens reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the revised terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at [email protected].