At Eliana Lens, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or services.
1. Information We Collect
When you interact with Eliana Lens, we may collect the following personal information:
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Full name
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Contact number
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Shipping address
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Email address
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Order details and preferences
We only collect the information necessary to fulfill your order, communicate with you effectively, and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
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To confirm and deliver your orders
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To provide customer support
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To send important updates related to your purchase
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To improve our website, services, and product offerings
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To offer relevant promotions or updates
We do not sell, rent, or share your personal information for unrelated purposes.
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely and only accessible to authorized personnel for order fulfillment and customer support.
4. Opt-Out Instructions
You have the right to control how your information is used. You may opt out of non-essential communications at any time.
To opt out:
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Reply UNSUBSCRIBE to any promotional SMS or email
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Contact us directly at [email protected].
We will process your opt-out request promptly and ensure your preferences are respected.
5. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at [email protected].